Posts

Technical writers sometimes face a frustrating dilemma where stakeholders view their work as either “not enough” or “too much”. This post explores how to show the unseen labor behind docs, build team trust, and navigate the effort heuristic in tech.

I stand by the idea that more often than not, technical writers shouldn’t be expected to have industry expertise. Beyond that, there’s value when a writer comes from a different industry, brings new ideas, and challenges existing assumptions. In this post, I want to explore the topic of embracing versatility in hiring (and applying), and how, by leaning on subject-matter experts, technical writers can maximize their unique value.

With this phrase stuck in my mind, I kept thinking about how natural it is for technical writers to feel inadequate. From underinvestment to the difficulty of measuring our impact, we might get stuck in a loop of feeling unappreciated. In this post, I want to talk about the mindset shift we need to make on a personal level to help our companies recognize our value.